1) General Information on the Processing and Handling of Personal Data
You may visit our website without providing any personal information about yourself. Whenever our website is accessed, user data are transmitted through the respective internet browser and saved in log files, so-called server log files, e.g. date and time of access, name of the accessed site, transmitted data volume and the provider through which the request is made. These data cannot be allocated to a specific person, but serve exclusively as a means to ensure a smooth operation of our website and the improvement of our offer.
Personal data are collected, if you submit the same voluntarily to us for the purpose of concluding and performing a contract or when creating a customer account. The respective data entry forms contain further details and information which data are collected. A deletion of your customer account is possible at any time by sending a notification to the contact address referred to below. We shall save and use the data submitted by you for the purpose of contract performance or the implementation of pre-contractual steps and measures. Without these data, we shall not be in a position to conclude the contract with you or to reply to your inquiries. When placing a second order with us, you may log-in again which facilitates the new order process for you. After complete processing of the last contract or when the deletion of your customer account has been finalized, your data will be blocked with regard to the storing periods prescribed by the legislation of tax and trade law, and shall be deleted after expiry of these periods, unless you have agreed explicitly to a further use of your data.
Personal data will be collected within the framework of communication established with us (e.g. via contact form or email). The respective contact form contains further detailed information on the data collected in respect of a contact form. These data will be saved and used exclusively for the purpose of replying to your inquiries and contacting you as well as the technical administration related to this process. After the processing of your enquiry has been completed, your data will be saved with us for a period of six months for the purpose of subsequent enquiries and then deleted. We shall not disclose or forward these data to third parties without having obtained your prior explicit consent in this respect.
Furthermore, personal data, i.e. name, postal address and email address, will be collected, if you subscribe to our email newsletter. You may unsubscribe from the newsletter at any time by sending us a notification to this effect. After successful unsubscription, your email address will be deleted immediately in our newsletter mailing list.
We will use your email address for a one-time reminder sent to you by us to rate your order for the rating system used by us, if you have agreed explicitly to the same towards us during or after your order placement. This consent may be expressed by activating a check box or by clicking on a corresponding button and may be revoked at any time by sending a notification to the contact option described below.
The data processing will be made on the basis of the statutory provisions governing Article 96 (3) of the TKG (i.e. the Austrian Telecommunications Act) as well as Article 6 (1) (a) (consent) for the processing of data for newsletter subscriptions or email reminders sent to rate ordered products and (b) (necessary for the performance of the contract) of the General Data Protection Regulation (i.e. DSGVO).
2) Disclosure of personal Data
2.1 Your personal data are saved on Cloud servers provided by the company Koerbler GmbH, Hofweg 1, 8430 Wagna, which makes available to us the required storage capacities. The Cloud servers on which your personal data are saved, are located in Austria to ensure that your data will not leave Austria at any point of time. Your data will be deleted immediately after the termination of the contract concluded with us.
2.2 If you opt for one of the payment methods offered by the payment service provider checkoutportal by wirecard, the payment processing will be effected through the payment service provider checkoutportal by wirecard, Wirecard UK & Ireland Ltd, 1st Floor Ulysses House,Foley Street Dublin 1, Ireland, to whom we will disclose the information provided by you within the framework of your order placement, including the information on your order (name, address, where appropriate, with IBAN and BIC, invoice amount, currency and, where applicable, with transaction number). The disclosure of your data is made exclusively for the purpose of payment processing effected through the payment service provider checkoutportal by wirecard.
2.3 The personal data collected by us shall be disclosed to the transport company commissioned by us with the delivery of your order under the contract, insofar as this is required for the delivery of the goods.
2.4 If you opt for payment via PayPal, we shall disclose your payment data within the framework of payment processing to PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"). In case of the chosen payment methods of credit card via PayPal and direct debiting via PayPal, PayPal reserves the right to carry out a check on creditworthiness. The result of the check on creditworthiness with regard to the statistical probability of payment default is used by PayPal for the purpose of taking a decision on its preparedness to make available the respective payment method. The credit check may contain probability values (so-called score values). Insofar as these score values are included in the credit check, they are based on scientifically recognized mathematical and statistical methods. Their calculation include, inter alia, address data feed. For further information on data-protection law, inter alia on the credit agencies involved, please refer to the privacy statement published by PayPal at: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
The data processing will be made on the basis of the statutory provisions governing Article 96 (3) of the TKG (i.e. the Austrian Telecommunications Act) as well as Article 6 (1) (b) (necessary for the performance of the contract) of the General Data Protection Regulation (i.e. the DSGVO).
4) Use of Google AdWords Conversion-Tracking
This website uses the online advertising program „Google AdWords“ and ,within the scope of Google AdWords, the method of conversion tracking. Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; „Google“). The conversion tracking cookie is set when a user clicks on an advertisement delivered by Google. Cookies are small text files that are stored on your computer system. These cookies expire after a period of 30 days and do not serve as a means to identify you personally. If the user visits certain pages on this website and the cookie has not expired yet, Google and our company are able to identify that the user has clicked on the ad and was directed to this page. Every Google AdWord client receives a different cookie. Therefore, cookies cannot be tracked through the websites provided by AdWords customers. The information obtained by means of the conversion cookie serve to create conversion statistics for AdWords customers who have opted for the conversion tracking method. The customers are notified of the total number of users who clicked on their ad and were directed to a website with a conversion tracking tag However, they do not receive any information which would allow them to identify the user personally. If you do not wish to participate in the tracking process, you may object to this use by slightly deactivating the cookie provided by Google conversion tracking in your internet browser’s user settings. You will then not be included in the conversion tracking statistics.
5) Web analytics service
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer to help the website analyse how visitors use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case of an activation of IP-anonymizing on this website, your IP-address will be shortened first by Google in the Member States of the European Union or in other States party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP-address be transmitted to a server provided by Google in the USA and shortened there. On behalf of the operator of this website, Google will use this information in order to analyze your use of this website, compile reports on the website activities and to perform further services related to the use of the website and the internet towards the website operator.
The ip address transmitted by your browser within the framework of Google Analytics will not be amalgamated with other data collected by Google. You may refuse the use and storage of cookies by selecting the appropriate settings in your browser software, however please note that if you do this you may not be able to use the full functionality of this website. Additionally, you may refuse the collection and processing of the data generated by the cookie which are related to your use of the website (including your ip address) and their transmission to and procession by Google by downloading and installing the browser plug-in made available at the following internet link: http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie which will impede and prevent the future data collection on this website by Google Analytics (this opt-out cookie does only function in this browser and only for this domain, if you delete your cookies in this browser, you will need to click on this link again:
Google Analytics deactivate
We wish to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and Ip addresses will thus only be further processed in an abridged way in order to exclude any direct reference to persons.
Our legal basis within the meaning of the General Data Protection Regulation is our legitimate interest, namely the improvement of our offer and our web presence.
6) Your rights and establishment of contact
You are entitled to information on your saved data and, where applicable, to a right with respect to correction, limitation, data transmissibility, revocation, contradiction or deletion of these data free of charge. Please contact us, if you have any further questions with regard to the collection, processing or use of your personal data. You will find the contact address in our imprint or at the beginning of this Privacy Statement.
If you believe that the processing of your data violates the data protection law or that your entitlements pursuant to the data protection law have been violated in any form whatsoever, you may lodge a complaint with the supervisory authority. In Austria, this is the Data Protection Authority.
as of April 2018